Refund Policy

Sometimes travel plans change. That's why we provide our risk free guarantee with every purchase: you'll have up to 30 days from your purchase date to return any non-activated passes for a full refund.

If you have any questions, or would like a refund on non-activated passes, please contact our Customer Care Team via email: customerservice@smartdestinations.com and provide your order number for a refund. We will gladly process your refund within 2 business days.

Please note: activated passes are non-refundable. Visiting any attraction activates your pass.